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Additional Marketing Terms

Last updated 20th Nov 2023

These Additional Marketing Terms (“AMT”, or "Social Media Terms") extend the Merchant Services Agreement (“MSA) and are in addition to the terms of the MSA which also apply to our marketing related services, save where varied by these terms.

 

Terms defined in the MSA shall have the same meaning in these terms.

In addition to providing you with our Product to allow orders we may also perform Additional Marketing Services, where agreed and accepted by you.

Definitions

Marketing Fee: Means fees we will charge for our marketing services

Client: Means the Vendor, Venue or Merchant that has requested Services from Dept Of Digital.

Supplier: Shall mean Dept Of Digital Ltd.

Social Media Channels: The listing for your business on Facebook, Instagram, Twitter, Google, Google My Business, Trips Advisor and other major Social Medial websites.

1. Introduction

2. Scope of Services
The Service Provider shall provide social media marketing services as detailed in the agreed-upon quote, encompassing a range of activities on Social Media Channels to enhance the Client's online presence. This may include:

  • Enhancing Your Google My Business Profile

  • Adding 'Buy Now' or other interactive buttons on social media pages

  • Regular content posting on Facebook, Instagram, Twitter, and Google listings/pages

  • Creating and managing promotional offers, contests and other similar activities

  • Updating your social media pages and ads

  • Establishing presence on relevant social media channels

  • Cross-promotion and engagement management

  • The actual marketing activities may vary based on specific needs, market trends, and the evolving landscape of social media marketing.

3. Client’s Responsibilities
The Client shall provide all necessary content and timely approvals. The Client is responsible for the accuracy and compliance of the content with UK laws and regulations.

When you, as the Client, supply content (including but not limited to images, text, and graphics) for use in marketing activities, you affirm that you hold the copyright or have obtained the necessary permissions for its use.

4. Supplier's Responsibilities
The Service Provider commits to delivering services in accordance with the content calendar and industry standards, monitoring engagement and providing performance analytics.

The Service Provider may use additional content, such as stock photos or graphics, to complement the Client’s marketing materials. The Service Provider guarantees that it will obtain the appropriate licenses for any stock images or third-party content used and will ensure compliance with copyright laws.


The Service Provider will not be held liable for any copyright infringements on content provided by the Client or if the Client misrepresents their right to use the content.

5. Free Trial and Payment
The Client is entitled to a two-month free trial. Thereafter, a monthly fee of £199 plus VAT, payable in advance, or the amount outlined in our quote, will be charged. Payment may be collected via the Client's Stripe account or other agreed methods.

Other fees related to Marketing will also be charged via the above method, or requested upfront and in advance.

6. Other Fees
Fees for Google and Facebook ads will be charged based on usage, including costs for setup and management.

 

7. Content Approval and Client Responsibility
The Client is responsible for approving all marketing content either before publication or within 24 hours post-publication. The Client assumes full responsibility for the content’s appropriateness, legality, and accuracy.

 

8. Performance and Disclaimer
No specific results are guaranteed from the rendered social media marketing services.

4. TERMINATION

You may request we terminate the provision of any Marketing Services with 30 days written notice to us. Should you terminate the Marketing Services we will cease charging you the Marketing Fees from the next Renewal Date onwards. 

 

5. MAIN AGREEMENT

The terms in the main Merchant Services Agreement found here also apply, including Section 19, 20, 21 and 22.

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6. MARKETING WARRANTY

Disclaimers: To the fullest extent permitted by applicable law, Dept Of Digital makes no warranties, either express or implied, about the Marketing Services we provide or any other service we provide you with. The Services are provided “as is” and “as available”. Dept Of Digital also disclaims any warranties of merchantability, fitness for a particular purpose and non - infringement. No advice or information, whether oral or written, obtained by you from Dept Of Digital, shall create any warranty. Dept Of Digital makes no warranty or representation that the Services will: (a) be timely, uninterrupted or error - free; (b) meet your requirements or expectations; or (c) be free from viruses or other harmful components.

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